Returns + Exchanges

Returns + Exchanges

Returns and Exchanges

Returns or exchanges for a full refund (excluding the shipping cost if applied) must be within 14 days after the delivery date, and all products must have the original tags attached to the original product purchased.

Products without a tag will not be accepted and will be sent back to the original shipping address.

We do not accept items worn, if that’s identified the item will not be processed and you will not receive a refund, exchange, or store credit. Products must be unworn.

We are a small business and we do not offer free returns in any order, thank you for your understanding.

We are not responsible for products that went missing after shipped, please contact the carrier with your tracking number for more information.

If you are sending us a return or exchange, please email us the tracking number so we can follow up on it and be aware that we can only refund or give you store credit when we receive the product back.



Velani Jewelry FAQs

Q: How long does it take to receive my order? A: Velani ships all items from Guam, so please consider this when estimating delivery times. We recommend making purchases 2-3 weeks in advance for regular orders and 3-4 weeks during the holiday season to ensure you receive your order in time.

Q: What should I do if my package goes missing? A: Velani is not responsible for missing packages. If your package goes missing, please contact your carrier and make a claim with them directly.

Q: Does Velani offer free shipping? A: Typically, Velani does not offer free shipping. However, we do have special occasions where this might occur. Be sure to sign up to our mailing list to stay informed about these opportunities.

Q: How can I contact Velani? A: Please email us at We do our best to respond as quickly as possible, but kindly keep in mind we operate on Guam Time and often have events to attend. Rest assured, you are our priority!

Q: I changed my mind about a purchase that has already been shipped, what should I do? A: Once an order has been shipped, it can't be cancelled. You'll need to receive the item and then return it to us for a refund, if applicable. Please note that we do not offer free shipping on returns and you will be responsible for these costs.

Q: How long do Velani Gold Filled pieces last? A: The lifespan of Velani pieces varies depending on usage and care. They can last anywhere from 6 months to several years or even forever. The key is to follow our care instructions to ensure your pieces stay beautiful for as long as possible.

Q: I’m not satisfied with the size of the product I purchased, can I exchange it? A: Yes, items purchased at regular price can be exchanged. We're more than happy to assist you with this process!

Welcome to Velani Jewelry - Your Guam Jewelry Store

Discover the enchanting world of Velani Jewelry, a Guam-based jewelry store that offers a captivating collection of 18K gold filled jewelry. Step into a realm of elegance and cultural richness as we take you on a journey through our meticulously curated pieces that reflect the beauty and heritage of Guam and Brazil. In this comprehensive guide, we will explore the exquisite jewelry, the benefits of choosing gold filled pieces, the significance of our pop-up locations, and the joy of custom designs. Join us as we celebrate life's special moments with the perfect blend of luxury and affordability.

Hypoallergenic and Tarnish-Resistant Jewelry

At Velani Jewelry, we prioritize your comfort and satisfaction. Our 18K gold filled jewelry is hypoallergenic and nickel-free, making it suitable for even the most sensitive skin. Moreover, our pieces are tarnish-resistant, ensuring that your jewelry retains its brilliance and luster for years to come. Experience the joy of wearing jewelry that complements your style without any compromise.

Experience the joy of wearing hypoallergenic and tarnish-resistant gold jewelry from Velani. Our commitment to your comfort and satisfaction reflects in every piece, making them suitable for even the most sensitive skin. Revel in the brilliance of gold jewelry that retains its charm and luster, day after day.

Velani Jewelry is Proud To Be Part Of The Guam Community.

Guam Jewelry Store raises money for Typhoon Mawar Recovery

Velani Jewelry Featured in Guam Pacific Daily News

Velani Jewelry was a proud particpant at Beyond the Relief Music Festival where hundreds raised money for Typhoon Mawar recovery. Velani Jewelry enthusiastically joined forces with other participants at the Beyond the Relief Music Festival, an outstanding gathering that successfully generated funds for Typhoon Mawar recovery.

Velani Jewelry Featured in Guam Pacific Daily News

Valentine's Day and Lint gift shoppers purchase gifts from the Velani Jewelry popup at The Sweethearts Bazaar at Agana Shopping Center. Surprise your loved ones with unique gift ideas from Velani Jewelry. Our collection features the perfect gold jewelry presents that express your affection and appreciation. Express your affection and appreciation with the perfect gold jewelry presents from Velani Jewelry. This Valentine's Day or Lint, treat your loved ones to something truly special by shopping at Velani Jewelry online or any of our Guam popup locations!

Giving Back to Guam

Velani Jewelry's active participation in popup events across Guam allows the brand to directly engage with the local community. These events, some of which are fundraisers for local charities and initiatives, showcase Velani Jewelry's commitment to giving back to the community and supporting causes that resonate with the Guam residents. By aligning with charitable causes, Velani Jewelry not only offers exquisite jewelry but also provides an opportunity for customers to contribute to meaningful initiatives.

The face-to-face interactions at these events enable the brand to gather feedback, understand customer preferences, and build lasting relationships. Additionally, by being present in various locations, Velani Jewelry can reach a wider audience and cater to the diverse jewelry aspirations of the Guam community.

Enhance your Style with Exquisite Velani Jewelry Anklets

At Velani Jewelry, we believe that every individual is unique, and their jewelry should be a reflection of their personality. Discover the joy of our exclusive jewelry designs, where our skilled artisans bring our unique designs to life. Embrace the essence of Guam's beauty with a bespoke piece that holds sentimental value. Discover the captivating allure of Guam's natural beauty with our exquisite bespoke pieces.

Shop the Best Selling Pieces from Velani Jewelry.

Our Velani Jewelry collection is a testament to exquisite Brazilian craftsmanship. Each piece is a work of art, blending traditional techniques with modern design elements. The result is a unique collection that offers a touch of Brazilian charm to your jewelry box.

Discover the Elegance of Velani Jewelry's 18K Gold Filled Bracelets

Adorn your wrist with our chic collection of bracelets and bangles, perfect for every occasion. Experience the magic of wearing versatile pieces that effortlessly complement your style, be it casual or formal. Our bracelets and bangles are meticulously crafted with the latest fashion trends in mind. Elevate your look with our chic collection, perfect for any event or gathering. Our bracelets and bangles are made using the latest materials and techniques, ensuring they are of the highest quality. Enhance your style with our fashionable collection, suitable for any occasion.

Explore the World of Velani Jewelry and Brazil.

Affordable Luxury - A Dream Within Reach

At Velani Jewelry, we believe that luxury should be accessible to all. Experience the joy of indulging in exquisite gold jewelry without compromising on quality or style. Revel in the brilliance of affordable luxury that brightens your life. Discover our collection of exquisite gold jewelry that brings affordable luxury into your life. At Velani Jewelry, we believe that everyone should have access to luxury without compromising on quality or style.

Unique Gift Ideas - The Art of Thoughtfulness

Surprise your loved ones with unique gift ideas from Velani Jewelry. Our collection features the perfect gold jewelry presents that express your affection and thoughtfulness. Celebrate relationships with gifts that hold sentimental value. Impress your loved ones with exquisite gift ideas from Velani Jewelry. Our collection boasts a wide range of stunning gold jewelry pieces that beautifully convey your affection and thoughtfulness. Honor cherished connections with presents that embody sentimental value. Discover a diverse selection of captivating gold jewelry pieces that eloquently symbolize your affection and thoughtfulness. Commemorate cherished bonds with presents that embody emotional significance.

Special Occasion Gold Jewelry - Commemorating Joy

Mark your special moments with our exquisite special occasion gold jewelry. Whether it's a birthday, anniversary, or milestone achievement, we have the perfect piece to commemorate your joy. Celebrate your special moments in style with our exquisite special occasion gold jewelry. Whether you're marking a birthday, anniversary, or milestone achievement, our collection offers a range of beautiful pieces to help you cherish and remember these precious memories.